FAQs
SUBSCRIPTION DETAILS
Q: Can I subscribe to Ovation via this website?
Q: Can I watch Ovation on my "non-Smart" TV?
Q: Can I get the Ovation Channel without being connected to Foxtel?
Q: How much will I have to pay?
Q: How do I cancel if I no longer wish to subscribe?
Q: Is there any other way to view Ovation apart from via this website?
Q: Apart from the Ovation Channel will you provide a Video On Demand VOD service?
Q: What are my payment options?
ABOUT THE OVATION CHANNEL
Q: Where do I find the monthly schedule?
Q: Do I need Foxtel to get Ovation?
Q: What added extras are available as part of my subscription?
SUBSCRIPTION DETAILS
Q: Can I subscribe to Ovation via this website?
A: Yes, you can buy a subscription on this website and view Ovation live on your Computer. Please follow this link for more information on how to subscribe.
Q: Can I watch Ovation on my TV?
A: Yes, by subscribing on this website you will receive Ovation through your computer and broadband connection, which can then be connected to your TV. There are several ways to connect your computer to your TV. Here are some different options. Learn more.
- By using VGA cables(PC)
- Via AV cables(PC)
- Using a HDMI cable at both ends.(Laptops)
- Using a HDMI to DVI cable(Mac)
- There are also wireless adaptors available at Dick Smith or JB-HI-FI that will do the job with no wires.
Q: Can I get the Ovation Channel without being connected to Foxtel?
A: Yes you do not need to be a Foxtel customer at all. All houses in Australia with a reasonable broadband connection will be able to subscribe to Ovation.
Q: How much will I have to pay?
A: There are two payment options
- A monthly fee of $10 per month which is charged monthly as a rolling subscription.
- A quarterly fee of $27 every three months which is charged quarterly as a rolling subscription.
Q: How do I cancel if I no longer wish to subscribe?
A: If you wish to cancel your subscription, click here and fill out the unsubscribe form. You will need to enter your username and password if prompted.
The unsubscribe form can also be found under customer dashboard - "MY ACCOUNT / SUBSCRIPTIONS".
Q: Is there any other way to view Ovation apart from via this website?
A: Yes, there are other options
- Ovation is available on Samsung Smart TVs. Click here for a list of devices and their model numbers on which you can receive Ovation.
- Ovation is available on LG Smart TVs. Click here for a list of devices and their model numbers on which you can receive Ovation.
- Ovation is available on 2011 and 2012 Panasonic Smart TVs.
- If you have an account with FetchTV you can buy Ovation channel as an add on service. To be redirected to the Fetch TV website please Click here
- Ovation is available now as part of the basic package of Optus TV featuring Foxtel For more information, Click here to be redirected to the Optus TV website.
Q: Apart from the Ovation Channel will you provide a Video On Demand VOD service?
A: Yes you can select from a vast range of specialist programs and buy and stream them individually without subscribing to the channel. Please click here to visit our On Demand Page.
Q: What are my payment options?
A: We accept the following payment methods:
- Visa
- Mastercard
- If you wish you pay by cheque or direct deposit, please contact us at info@ovationmedia.com
ABOUT THE OVATION CHANNEL
Q: Where do I find the monthly schedule?
A: There are a number of ways to access the schedule
- On the Ovation website. www.ovationchannel.com.au Click on Monthly Schedule and download the PDF for this month’s listings.
- A monthly newsletter will be sent to subscribers with the link to the latest program schedule.
- On the Your TV website http://www.yourtv.com.au/. You must enter Ovation in the search field.
Q: Do I need Foxtel to get Ovation?
A: No. Ovation can be purchased as a single stand alone TV channel.
Q: What added extras are available as part of my subscription?
A: Because of our new mode of operation, particularly with charging a new subscription fee, we understand that we need to provide more value for your hard-earned dollar. The Ovation Channel will offer you from time to time:
- Discounted tickets to upcoming concerts* (* Certain conditions may apply)
- Store-wide discounts and special deals at the Ovation Shop www.ovationshop.com.au
- Access to exclusive competitions with fantastic prizes
- Great new shows from all of your favourite entertainers and presenters
Our Privacy Policy
- If you do choose to register on our site, the personal information we collect will include your name, email adress, your company or organization name (optional), phone number and street address. We may also collect certain information about your visit, such as type of browser you use; the date and time you access the site; the pages that you access while at the site and the internet address of the web site from which you linked directly to our site. This information is used to help improve the site and administer the site.
- The personal information collected on this site will be used to provide the services you have requested. We may use your personal information to provide you with important information about the products or services that you are using, including but not limited to critical updates and notifications. Additionally, we may send you information about our other products and services.
Our Security Policy
- When purchasing from Ovation your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology.
- If you do choose to register on our site, the personal information we collect will include your name, email adress, your company or organization name (optional), phone number and street address. We may also collect certain information about your visit, such as type of browser you use; the date and time you access the site; the pages that you access while at the site and the internet address of the web site from which you linked directly to our site. This information is used to help improve the site and administer the site.
- The personal information collected on this site will be used to provide the services you have requested. We may use your personal information to provide you with important information about the products or services that you are using, including but not limited to critical updates and notifications. Additionally, we may send you information about our other products and services.
